Privacy Policy

Basic principles and our privacy commitment

At Danone we are committed to protecting your right to privacy. We aim to protect any personal data we hold, to manage your personal data in a responsible way and to be transparent in our practices. Your trust is important to us. We have therefore committed ourselves to the following basic principles:

  • You have no obligation to provide any personal data requested by us. However, if you choose not to provide any personal data requested by us, we may not be able to provide you with some services or products.
  • We only collect and process your data for the purposes set out in this Privacy Statement or for specific purposes that we share with you and/or that you have consented to.
  • We aim to collect, process and use as little personal data as possible.
  • When we do collect your personal data, we aim to keep it as accurate and up to date as possible.
  • If the personal data we collect is no longer needed for any purposes and we are not required by law to retain it, we will do what we can to delete, destroy or permanently de-identify it.
  • Your personal data will not be shared, sold, rented or disclosed other than as described in this Privacy Statement.

Who does this Privacy Statement apply to?

Depending on our relationship, we will collect and use your personal data in different ways:

  1. visitors to our websites and users of our apps and services;
  2. customers and prospective customers in relation to online purchases;
  3. people who contact us with enquiries (e.g. via our consumer contact centres);
  4. attendees or prospective attendees at Danone-related events;
  5. people we interact with during the course of business who do not fall within any of the above categories (other than suppliers); or
  6. people whose personal data we collect indirectly.

What this Privacy Statement contains:

This Privacy Statement describes the following important topics relating to your personal data (you can click on the headlines to find out more):

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